Company Info

WildBlue Career Details

Technical Training and Development Specialist

Department: Field Operations
Location: Greenwood Village, CO
PositionType: Full-Time

Description:

SUMMARY: ��This position is accountable for the assessment, design, development, and, as needed, delivery of complex or technically challenging training solutions and programs, which address the critical Field Operations, Dealer/Partner Network, and Field Support issues. The focus of these training programs relates to the installation and service of the WildBlue end-user systems.

ACCOUNTABILITIES include the following. Other duties may be assigned.

Design and conduct training needs analysis tools to support new and on-going training development and strategic planning.
Design and develop classroom, online, and self-paced learning modules along with related classroom collateral.
Design and develop documentation and materials that provide users with direction about systems, updated processes, and work instructions.
Administrative duties require the support document control and training implementation activities. ��Administrative tasks include: posting/logging/archiving of training materials and the final posting of the materials to the SharePoint site, the Learning Management System, and other corporate Web sites.
Deliver classroom training, working to ensure the success of the participants through excellent program design, classroom delivery techniques, and knowledge of content.

Requirements:

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Proficient user of MS PowerPoint, MS Word, and MS Excel
Must have experience using Adobe Captivate and SharePoint, with Flash experience preferred
Ability to define and develop branching scenarios
Ability to define assessment tools along with content development
Be highly detail-oriented and have excellent critical thinking skills
Ability to interface with departmental managers
Excellent written, verbal, and presentation skills are essential
Ability to set up technical equipment for student demonstrations or labs

EDUCATION and/or EXPERIENCE:

Experience delivering classroom-based training
Prior experience interfacing with third parties, vendors and partners is required
Experience creating learning content from information gleaned from subject matter experts
Must have strong experience using the ADDIE Instructional Systems Design (ISD) model
Additional background in Adult Learning Theory preferred
Minimum 5 years technical training experience.
Satellite, cable, or telco industry experience required.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.� The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meetings and training rooms, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions.

Ability to lift items weighing up to 30 lbs
Ability to travel up to 35%
Ability to use hand tools

Apply Online

Contact:

hr3@wildbluecorp.com